Booking Policies

The following conditions apply to accommodation bookings made by you through your usage of www.abercornhouse.co.uk. Abercorn House may alter these conditions at any time.

Making a booking

It is your responsibility to review the booking details (including the total price and deposit payable) and submit accurate information when making a booking. Minimum age required to book in a shared/dorm room: 18 years old.

Modifications

It is free to modify. Modifications must be made in advance of the cancellation period to avoid the late cancellation fees, and in advance of the arrival date in order to avoid the loss of the pre-payment.

Cancellations and Non-Arrivals

If you have booked the 'Free to Cancel' option then it is free to cancel before the accommodation's late cancellation period. This will result in a refund of your deposit payment. If you cancel within the late cancellation period, or do not arrive, your deposit is forfeited and Abercorn House will charge for the first night.
Late cancellation period starts: 24 hours before check in time (1.00pm) on your date of arrival.
The accommodation may need to protect against the loss of a late cancellation fee by pre-authorising for the first night's stay prior to arrival. Early cancellation after check-in is subject to 72 hours notice.

Group Bookings

When making reservations for 20 people or more, or 8 rooms or more, the balance will be non-refundable and charged 30 days prior to arrival. Reservations for 30 people or more, or 12 rooms or more, the balance will be non-refundable and 25% of the balance charged within 30 days of booking and the remaining balance charged 90 days prior to arrival. For last minute group bookings (of 20 persons or 8 rooms or more) the deposit and balance will be non-refundable and charged at the time of booking.

Upon Arrival

Payment upon arrival can be made by credit/debit card (except American Express) or by cash.
Guests will be required to show photo ID upon check-in.
The terms and conditions of Abercorn House will apply to you from check-in, or in the case of non-arrival.
Check in from: 13:00 GMT
Check out by: 11:00 GMT

Privacy Policy

We take your privacy extremely seriously. It is protected through the use of SSL encryption. Contact, booking and payment details will only be used to process your reservation and provide customer service in relation to your reservation. For information about general use of the website, please visit our Privacy Policy.